Supporting Your Customers

The "Supporting Your Customers" section contains information you may need to provide ongoing support to your customers.

>License Loading and License Manager Configuration explains how to load licenses and manage multiple licenses. It also describes configuring and customizing the License Manager software.

>License Revocation outlines the license revocation process, describing the actions of the developer and the customer site system administrator.

>Cleaning Legacy Persistence Data provides details about cleaning up the systems where the persistence data have been tampered with.

>Features Introduced in the Previous Releases helps you understand the feature sets of recent releases so you can better support customers running on different releases.

>Platforms, Libraries, and Compilers lists the operating systems and compilers supported by the Sentinel RMS SDK and provides a complete list of the various client libraries included in the Sentinel RMS SDK and SCL Add-on package.

>IPv6 Support provides information about details of the IPv6 support in Sentinel RMS.

System Administrator Guide

There is an additional separate System Administrator Guide for the customers and site system administrators. It contains information on utilities and options used by end users. We invite you to become familiar with the information by accessing the latest Sentinel RMS SDK System Administrator Guide.